At EdiQ, your privacy and data security are our top priorities. This policy outlines how we collect, use, and protect your personal information in compliance with global data protection standards.

Looking for how to delete your account? Jump to Account Deletion Instructions

1. Data Collection and Usage

We collect information to provide a better experience for our academic community:

Account Information: Name, email address, and institutional affiliation provided during signup.
Service Data: Academic notes, tasks created in the Task Manager, and messages sent within the platform.
Transaction Data: Details of transactions conducted via the "Academic Job Exchange," handled securely by our payment partners.
Usage Analytics: Information about how you interact with our features to help us improve the platform.

2. Device Permissions & Transparency

To provide full functionality, the EdiQ app may request the following permissions:

Camera & Photos

For profile pictures, job attachment uploads, and media sharing in chats.

Microphone

Used exclusively for voice-to-text AI study notes. We never record audio in the background.

Storage & Files

To upload PDFs or documents for processing by the AI Study Assistant.

Notifications

To send alerts for task deadlines and career matching opportunities.

3. Data Sharing & Third Parties

We do not sell your personal data. We only share information with third parties when necessary:

AI Providers: Text for summarization is processed securely via Anthropic/Claude. Data is NOT used to train their models.
Payment Processors: Financial data is encrypted and handled by PCI-compliant partners.
Legal Compliance: We may disclose data if required by law or to protect user safety.

4. Account Deletion & Data Portability

In compliance with App Store and Play Store policies, you have the right to delete your account and all associated data at any time. We maintain a transparent process for account closure:

Detailed Deletion Instructions

In-App Method: Log into the EdiQ mobile app, navigate to 'My Account', scroll to the bottom, and tap the red 'Delete Account' button.
Web/Support Method: You may also request deletion by emailing our support team at digitcan.ng@gmail.com from your registered email address.

The 72-Hour Grace Period (Important)

Once a deletion request is submitted, your account enters a 72-hour grace period. During this time, your data is hidden from other users but is not yet destroyed. After exactly 3 days (72 hours), all personal profiles, AI chat history, and job postings will be permanently purged from our database.

How to Cancel Deletion

To cancel your deletion request and prevent data loss, simply log back into the EdiQ app within the 3-day grace period. Your request will be automatically voided, and your account data will remain intact.

Note: As part of the deletion process, we may ask for a brief reason for your departure. This feedback is optional but helps us improve the EdiQ experience for the entire LASUSTECH community.

5. Security Measures

We use industry-standard SSL/TLS encryption for all data in transit and at rest. Our infrastructure is regularly audited for security vulnerabilities.

6. Children's Privacy

EdiQ is intended for users aged 13 and older. We do not knowingly collect information from children under the age of 13.

For any privacy-related questions, contact our Data Protection Officer at digitcan.ng@gmail.com

Privacy Policy